Help center

Manage your account settings, including making changes to your password, profile, and notifications.

If you don’t have an mySimple.city account yet, go to mySimple.city and click Sign Up.

You can sign up using your email address or Facebook account.
Signing up and creating an mySimple.city account is free.

After you sign up, be sure to complete your users profile.

 


 

If you’ve forgotten your password or are having trouble logging in to your mySimple.city account, visit: https://www.mysimple.city/login-register

Enter the email address you use for mySimple.city, and you’ll be emailed a link to reset your password.

 


 

Using a strong password for your mySimple.city account makes it harder for people to access your account without your permission. The password you choose should be easy for you to remember, but hard for someone else to figure out.

Create a unique password

Make sure your mySimple.city password is different than the passwords you use for other websites, like your email, bank account, or social media. That way, if one of your other accounts is compromised, it’s less likely to impact your mySimple.city account.

Use at least 8 characters

Make sure your password is at least 8 characters long, and try to use a mix of letters, numbers, and special characters (ex: #, $, , !). An easy way to make a strong password is to combine multiple words and symbols together into a unique phrase—the longer your password is, the harder it will be to guess.

Get a password manager

Password managers are a useful tool for storing and organizing your passwords. Using one will make it easy to have a strong, unique password for each of your accounts online.

 


 

To cancel your mySimple.city account contact us.

When you cancel your account, any information about you will automatically be canceled.

We can not reopen a canceled account.

 


 

To snooze your mySimple.city account contact us.

When you snooze your account, any information about you will automatically be hidden.

To unlock your account contact us.

 


 

For the best experience using the mySimple.city site, we suggest using the most up-to-date version of Google Chrome or Mozilla Firefox.

Browser developers frequently make improvements to provide you with a faster, more secure online experience.
Newer browsers also support a wider range of designs and features than older browsers.

If you prefer to use Internet Explorer, please upgrade to IE9 or higher. Many features of the mySimple.city website don’t work with older versions of Internet Explorer—and we often can’t provide technical support if you’re using an outdated browser.